REFUND AND CANCELLATION POLICY

Refunds

Once single service, packages, or digital downloads have been paid for and/or used, there is no refund.  All sales are final.  A photo is required for each Intuitive Distant Reiki session. If the client does not send a photo of them, the session will not happen and no refunds will result.  See House Rules for more information.

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Cancellations

No refunds are issued for cancellations.  Appointments can be rescheduled, free or charge, up to one calendar day prior to the appointment. Any same-day cancellation and reschedule requests will incur a missed appointment/reschedule fee of $15CAD. We recognise that genuine emergencies do arise (such as a child falling ill, a visit to the hospital). In such instances, we handle all cancellations on a case-by-case basis.

Contact Us

If you have any questions on how to return your item to us, contact us at hello@luluka.ca

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