Luluka is a patriarchy-free zone. Thus, in order to maintain a safe environment for everyone, Luluka has a zero tolerance policy for inappropriate, threatening, and/or offensive behaviour including, but not limited to, harassment, misogyny, racism, homophobia, stalking, violence, abuse, and profanity. Luluka reserves the right to determine what is inappropriate, threatening, and/or offensive behavior. Luluka reserves the right to ban and report to the appropriate officials clients or prospective clients who behave inappropriately, offensively or in a threatening manner at any time.
Luluka also reserves to right to refuse service if a client or prospective client appears to be in urgent need of medical or psychological care or intervention and will instead make reasonable effort to direct the individual to the appropriate professionals.
All sessions are sub rosa (“under the rose”) which means all sessions are private and confidential. The client name, personal details and results of the session are not shared with any party aside from the client with two unlikely exceptions: if issued a subpoena by the court for an investigation into alleged crimes of the client. If the client appears to be suicidal, for safety of the client, local authorities will be notified immediately. Testimonials will be requested and can be given freely by the client. They are not mandatory.
Use of Photo
For every session, a photo of the recipient is required. Photos are solely for the purpose of the session (see ‘what to expect’ tab) and are deleted immediately after the session is complete. For clients who have booked a package of multiple sessions, the photo will be kept secure until the sessions are complete when, at that time, they will be deleted.
Photos are not published in any medium, including but not limited to, online, print, marketing materials, newsletters. Respect for privacy and confidentiality is of the utmost important. Photos are not stored in a cloud service, which could be vulnerable to hacking. They are stored on a local hard drive only.
If the client does not send a photo of them, the session will not happen. No refunds will result. If, in the unlikely event, a client sends a photo that is of another individual to represent themselves, it is to their detriment as the energy picked up will be of the person in the photo. Therefore the pictured individual will be the recipient of the Intuitive Reiki. Luluka reserves the right to ban any client who engages in deception and misrepresentation of any kind.
The disclaimer can be found here.